FAQs
Are you a university or affiliated with one?
No, EIAPD is not a university, nor are we affiliated with one. We are an independent organization focused on professional development and lifelong learning.
How does the booking process work?
Step 1: Register
Submit your registration to secure your spot.
Step 2: Save the Date
Upon registration, you'll receive a confirmation email with any necessary documents. Be sure to mark your calendar!
Step 3: Final Confirmation
10 weeks before the course start date, we will reach out to confirm your participation. This confirmation is binding*.
Step 4: Invoicing
Invoices will be sent 8 weeks prior to the course start date and must be paid by 28 days prior to the course start date.*
Step 5: Attend and Learn
Join the course and gain valuable knowledge!
*Please see Terms and Conditions for full cancellation policy.
How does Erasmus+ funding work for your workshops?
Erasmus+ funding must be applied for through your home institution or organization. Once your funding is approved, you can register for our workshops and use Erasmus+ to cover the costs.
What is included in the course fee?
The course fee covers the training itself. Travel and accommodations are not included and will need to be arranged independently. However, we’re happy to provide suggestions and advice to help with your travel logistics!
Are there any prerequisites for attending the course?
That depends! Some of our English courses are language level-dependent. If you're unsure about your level, feel free to reach out to us and we can assist you. Many of our courses are open to all, even those with no prior knowledge. We value diverse experiences and believe that the best learning happens through shared perspectives.
Do I need Erasmus+ funding to attend your courses?
No, our courses are open to everyone! While many participants use Erasmus+ funding through their university, you are welcome to join regardless of your funding source. If you have access to other funding opportunities, we’re happy to assist with any necessary paperwork. You can also choose to self-fund your participation.
Where will my training take place?
Our workshops are held in diverse, inspiring locations across Europe. Many take place in co-working spaces or rented rooms chosen to meet the needs of the training. Rest assured, all venues are accessible via public transport and centrally located.
Do I need to pay upfront when registering?
No, payment is not required at the time of registration. Invoices are sent 8 weeks before the workshop start date, and all course fees must be paid in full at least 28 calendar days before the course start date.
If you register less than 28 days before the start date, full payment is required immediately upon booking. For more details, please refer to our terms and conditions.
Can I transfer my registration to another course?
Yes, you can transfer your registration to another course if you are unable to attend, as long as it's within the 28-day cancellation period. Simply email us, and we’ll assist with the process. Changes made after this period may incur fees. See terms and conditions for details.
What is your cancellation policy?
If you need to cancel your course, please notify us in writing as soon as possible. Our cancellation policy is as follows:
- More than 28 days before the course start: Full refund of fees paid.
- 28 to 8 days before the course start: 50% of the total tuition fees are payable.
- 7 days or less before the course start: Full tuition fees are payable, and 25% of accommodation fees, if applicable.
For more details, please see our terms and conditions.
What happens if a course gets canceled or rescheduled?
In the event that a course is canceled or rescheduled, you will be notified in advanced and will not be charged for the course. If payment has already been made, you will receive a refund of the full invoice amount.
For circumstances beyond our control, please refer to the "Force Majeure" section of our terms and conditions. No refunds will be provided under Force Majeure events, which may include natural disasters, civil unrest, pandemics, and other unforeseen disruptions.
Will I receive a certificate after completing the course?
Certificates of attendance are issued for every course and are dependent on your needs. Some sending institutions have their own certificates, other institutions welcome our EIAPD certificates. Please inform us or the trainer what kind of certificate you need. If you realize you need a certificate after the course, simply email us, and we’ll be happy to send you a PDF version.
What should I bring to the course?
A notebook and pen are always useful. For some courses, you may also need a laptop—your trainer will inform you if that’s required. If there are any specific items needed for your course, your trainer will let you know in advance.
How do I contact support for questions about my booking?
For any questions regarding your booking, please reach out to us at [email protected]. We’re happy to assist!